bo88 Privacy Policy —
Your Data is Safe With Us

1 Introduction & Scope

Welcome to bo88. This privacy policy explains how bo88 collects, uses, stores, and protects your personal data. By using our website or app, you are considered to have read and accepted this policy.

Bo88 believes transparency is the foundation of trust. We clearly explain what data is collected, why it is collected, how it is stored, and when it is used. This policy applies to all bo88 services — website, mobile app, and live chat support.

2 What Data We Collect

Bo88 only collects information that is necessary to provide quality service and ensure platform security. Data is gathered from three main sources: what you provide directly, what is collected automatically while you use the service, and information received from third parties for verification purposes.

3 How Your Information Is Used

Bo88 uses collected data only for specific, defined purposes. We never misuse data or use it for unauthorized reasons. The primary uses are listed below:

• Account Management: Your information is used for registration, login, and identity verification.
• Financial Transactions: Financial information is required to process deposits and withdrawals.
• Customer Support: Get assistance with your issues via support chat or email.
• Security & Fraud Prevention: Device and IP information is used to detect suspicious activity.
• Legal Obligations: Certain data must be retained to meet regulatory requirements.
• Service Improvement: Anonymous usage statistics are analyzed to improve the user experience.

4 Data Sharing & Disclosure

Bo88 does not sell your personal data to any third party. However, limited data sharing may occur in specific circumstances:

Service Provider Partners

Payment gateways (Mobile Banking, Nagad, Rocket), KYC verification services, and technology infrastructure providers may access limited data. They are contractually obligated to meet bo88's privacy standards.

Legal Requirements

Bo88 may be legally required to disclose data in response to court orders, lawful requests from government authorities, or financial crime investigations. Only the minimum necessary information is disclosed in such cases.

5 Cookies & Tracking Technologies

Bo88's website and app use cookies and similar technologies. Cookies are small text files stored in your browser. They help remember your login status, save your preferences, and improve the quality of our service.

Cookie Types

• Essential Cookies: Required for login sessions and security.
• Functional Cookies: Remembers your language preferences and settings.
• Analytics Cookies: Helps identify which pages are used most.

You can disable cookies from your browser settings. However, disabling certain essential cookies may cause some parts of the service to not function properly.

6 Data Retention Period

Bo88 does not retain data beyond what is necessary. How long data is kept depends on its type and applicable legal requirements:

• Active account data: retained for the duration the account remains open.
• Financial transaction records: minimum 5 years from the last transaction (as required by law).
• Verification documents (KYC): up to 5 years after account closure.
• Logs and security data: up to 2 years.
• Marketing preferences: retained until you withdraw consent.

7 Your Rights

As a bo88 user, you have important rights over your own data. We respect these rights and help you exercise them.

To exercise any of these rights, contact the bo88 support team. We generally respond within 30 days.

8 Child & Minor Protection

Bo88 is strictly not intended for anyone under the age of 18. We do not knowingly collect data from minors. If we become aware that a minor's data has been collected inadvertently, it will be deleted immediately and the associated account will be closed.

9 Data Security Measures

Bo88 has implemented both technical and organizational measures to protect your data. These measures are regularly reviewed and updated.

Technical Safeguards

• 256-bit SSL/TLS Encryption — All data transfers are encrypted
• Firewall and intrusion detection systems are active
• Two-factor authentication (2FA) is available
• Regular security audits and penetration testing
• Encrypted Database Storage

Organizational Safeguards

• Data access is restricted to authorized personnel only
• Staff receive regular data protection training
• Third-party service providers are bound by confidentiality agreements
• In the event of a data breach, affected users will be notified within 72 hours.

10 International Data Transfers

Bo88's servers and service infrastructure may be located in various countries. If your data is transferred outside Bangladesh, this will only be done with adequate security measures in place.

For international transfers, bo88 ensures that the destination country has adequate data protection laws in place or that contractual safeguards have been established.

11 Policy Changes & Updates

Bo88 may update this privacy policy from time to time. Registered members will be notified of significant changes via email or platform notification.

Continued use of our services after any changes will be considered your acceptance of the updated policy. We recommend checking this page regularly. The date of the latest update is noted at the top of the page.

12 Contact & Complaints

For any questions, concerns, or complaints regarding this privacy policy, please contact bo88's data protection team directly. We generally respond within 48 hours.